Privacy Policy

1. Introduction

Fellowship Haven Amish Mennonite Church (“we,” “our,” or “the Church”) is committed to protecting the privacy of those who visit our website at fhamchurch.ca. This policy explains what information we collect, how we use it, and your rights under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following information when you use this website:

• Contact form submissions — your name, email address, and message when you choose to contact us.
• Technical data — IP address, browser type, and pages visited, collected automatically through server logs and analytics tools.
• Video stream data — if you watch our live stream or archived sermons, we may collect viewing session data.

We do not collect sensitive personal information and do not sell or rent your data to third parties.

3. How We Use Your Information

• To respond to your inquiries submitted through our contact form.
• To improve the performance and content of our website.
• To deliver live stream and sermon archive services.

We do not use your information for marketing or advertising purposes.

4. Cookies and Analytics

This website may use cookies and basic analytics to understand how visitors use the site. These tools collect anonymized data only. You may disable cookies in your browser settings at any time; doing so will not affect your ability to use the site.

5. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry. Technical log data is retained for up to 90 days. We do not retain personal information beyond the purpose for which it was collected.

6. Your Rights Under PIPEDA

You have the right to:

• Request access to any personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent to our use of your information at any time.
• File a complaint with the Office of the Privacy Commissioner of Canada.

7. Third-Party Services

Our website is hosted on servers provided by third-party hosting providers. Video streaming may be delivered through self-hosted infrastructure. We select providers that meet appropriate data protection standards and do not authorize them to use your data for their own purposes.

8. Contact for Privacy Matters

If you have questions about this policy or wish to exercise your rights, please contact us through the Contact Us page on this website.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of this website after changes are posted constitutes acceptance of the updated policy.